CAPA — Corrective and Preventive Action
CAPA stands for Corrective and Preventive Action. It brings together actions used to investigate quality problems, address their causes and manage the risk of recurrence or future occurrence.
A correction addresses a detected problem. A corrective action addresses its cause to prevent recurrence. A preventive action addresses the cause of a potential problem before it occurs.
A useful CAPA record identifies the issue, supporting evidence, investigation, actions, owners and deadlines. It also defines how effectiveness will be assessed: completing an action is not enough if the same problem continues.
Family: Quality / GxP. Apply the terminology and process required by your organisation’s quality system.