Privacy Policy

This policy explains how NetQualIT processes the personal data of visitors and individuals using the contact form on netqualit.com.

1. Data Controller

NetQualIT (Sole Proprietorship) — SIRET 511 815 672
52, rue du Pont de Lavérune, 34070 Montpellier, France
Email: contact [at] netqualit.com (contact[at]netqualit[dot]com)

2. Data Collected

  • Identity and contact data: name, email address, phone number (if provided).
  • Request-related data: subject, message, and any information voluntarily provided.
  • Technical data: technical logs (e.g., IP address, user agent) required for security and proper operation of the website.

3. Purposes and Legal Bases

  • Responding to your request (contact form, correspondence) — legal basis: legitimate interest or pre-contractual measures, depending on the context.
  • Ensuring website security (abuse prevention, logging) — legal basis: legitimate interest.
  • Operational management (tracking and organizing requests) — legal basis: legitimate interest.

4. Data Retention

  • Contact requests: retained for the time necessary to process the request, then archived for a limited period of up to 24 months (unless a legal obligation or dispute requires longer retention).
  • Technical logs: retained for a limited period, generally up to 12 months (security and anti-abuse purposes).

5. Recipients

The data is intended for NetQualIT. It may be processed by technical service providers (hosting provider, maintenance partners) solely for the purpose of operating the website and in compliance with the GDPR.

6. Transfers Outside the European Union

NetQualIT prioritizes solutions located within the European Union. Where data is transferred outside the EU, such transfers are governed by appropriate safeguards under the GDPR (e.g., Standard Contractual Clauses), where applicable.

7. Security

NetQualIT implements reasonable technical and organizational measures to protect your data (access control, updates, backups, logging, and encryption where available).

8. Your Rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict processing, object, and request data portability where applicable. To exercise your rights, please contact: contact [at] netqualit.com (contact[at]netqualit[dot]com). Proof of identity may be requested in case of reasonable doubt.

9. Complaint

You may lodge a complaint with the competent supervisory authority, in particular the CNIL (French Data Protection Authority).

10. Cookies

The website may use cookies necessary for its operation and, where applicable, cookies subject to consent. You can manage your preferences via the consent banner.

11. Updates

Last updated: .